Privacy Policy

KNB Innovations (“we”, “our”, or “us”) is committed to protecting your privacy and treating your personal information with complete transparency.

1. Information We Collect

When you interact with our website, request a quote, submit an enquiry, or visit our studio in Pondy Bazaar, T. Nagar, we collect:

• Contact details: Name, phone number, email address, and preferred contact mode.
• Property details: Address, locality, pincode, property or home type (apartment, villa, 1BHK, 2BHK, 3BHK, 4BHK), and room dimensions.
• Project requirements: Project type (residential, commercial, renovation), desired plan (Essential, Signature, Luxe, custom), budget range, scope (modular kitchen, wardrobes, false ceiling), and timeline.
• Technical data: Anonymized analytics to improve site speed and browsing performance.

2. How We Use Your Data

We use the information collected solely for legitimate business operations:

• Preparing detailed, itemized estimates and 3D visual layouts.
• Scheduling studio walkthroughs and site laser measurement appointments.
• Sending project progress milestone reports and handover documents.
• Responding to customer support and service requests.

We never sell, rent, or trade your personal contact details to third-party telemarketers or advertisers.

3. Communications & Consent

By submitting your mobile number on our forms, you consent to receive direct project-related phone calls, SMS, and WhatsApp messages from our design and site engineering team. You may opt out of promotional updates at any time by replying “STOP” or emailing us.

4. Data Security & Storage

All submitted enquiry data is transmitted over secure SSL/TLS encrypted connections and stored on access-controlled servers. Only authorized KNB Innovations personnel directly involved in your project have access to your details.

5. Contact Us

If you have questions regarding this Privacy Policy or wish to request data deletion, contact our studio:

• Address: 112 Thyagaraya Road, 18/19 Vairam Complex, Ground floor, Pondy Bazzar, T.Nagar, Chennai, Tamil Nadu 600017
• Phone: +91 63851 93999
• Email: contact@knbinnovations.in